Frequently Asked Questions

Throughout the design process, you will have the opportunity to provide feedback and request small amendments to your designs. Each order you place with The Yorkshire Stationery Co. is inclusive of two rounds of amends. One round after I have shared your initial design concepts with you, and one further round to make any small finishing changes, prior to your items going to print.

Before your stationery suite is sent to print, you will be required to sign a Final Artwork Approval Form. Any amends requested following the signature of this form, will be charged at an additional cost of £40 per request.*

*Please note that an amend is defined as a slight alteration to the existing design. This could be a text change, or moving a specific element around on a design. An amend does not include a complete redesign of the concept.

No, we don’t currently offer house collections. Each of our designs are bespoke and one-of-a-kind for each of our clients.

I offer physical proofs of Save the Dates and Invitations, but not day-of wedding stationery. Each proof is charged at an additional £10 per proof. This excludes items where specialist print processes have been used such as gold foiling or embossing. This also excludes large format prints and signage.

The design process, from initial enquiry to the delivery of your products, can take up to 3 months. Please take this into consideration when ordering your stationery.

I am unable to supply you with a digital copy of any design concepts. I ensure that your stationery items are created to the highest standard of quality and craftsmanship, and as such I do not hand out digital files for you to create your own additional stationery items.

We appreciate that not everyone has 1-2 years to plan a wedding, and for lots of reasons, you may need stationery items at short notice. However, due to the bespoke nature of custom stationery, the 12-week timeline for creating your items is necessary.

For these reasons, I do offer a 'rush order' rate, but this incurs an additional fee added to your order, charged at 35% of your total.

Rush orders are subject to studio availability and availability of materials/services from suppliers and specialist printers. I reserve the right to decline rush order requests if there is not studio time available.

An order is defined as 'rush' if the stationery items are enquired about within less than 3 months of the required delivery date of said stationery items.

For example if you need to send your wedding invitations out in May, but enquire in March, there would be less than 8 weeks available to complete your order. This order would be charged at a rush rate.

There is no minimum order requirement for day-of wedding stationery. For wedding invitations and save the dates, there is a minimum order of 30. If you require less than 30, this is possible. For orders under 30 items, there will be a surplus charge added for every item not required. For example, if you require only 20 invites, there will be a charge added for the 10 invites that are not required.

Unfortunately I don’t currently offer paper samples or sample packs to prospective clients. I can however provide paper samples to clients once they have placed an order and are going through the design process.

I recommend enquiring about your Saves the Dates or Wedding Invitations a minimum of 3 months before you would like to send them out to your guests, as the design process can take up to 3 months to complete from initial enquiry to delivery. I have written an in-depth blog post about timeframes for planning your wedding stationery which you can read by clicking on the link below.

Payment is accepted via bank transfer only. Payment is accepted in GBP Sterling only.

A non-refundable deposit of 50% of the total order price is required at the time of booking. The client’s design slot in the studio schedule will not be secured until the deposit is received by The Yorkshire Stationery Co. as cleared funds.

The remaining 50% balance must be paid following the signing of the Final Artwork Approval document and is required as cleared funds prior to the stationery going to print.

No, unfortunately I do not at this time.

While I endeavour to use the most reliable couriers and delivery services possible, I can not be held accountable for the condition of items upon arrival, as damage obtained during transit is out of the control of The Yorkshire Stationery Co.

Upon receiving your delivery, you should check the packaging for signs of damage. In the unfortunate event that your stationery is faulty or destroyed due to damage in transit, you will need to capture photographic proof of the condition of the package at the point of delivery so this can be escalated with the relevant courier.

If the product is delivered damaged, then The Yorkshire Stationery Co. will work with you to resolve the issue in a timely manner.

Please read more about this in my T&C's on the link below.

Yes, we can ship your order internationally. Please let me know during your initial consultation that you will require international shipping for your items.

Your stationery will be delivered by selected couriers or by Royal Mail Tracked 1st Class. We will provide you with shipping information so that you can track your order.

If you live locally and would prefer your stationery to be hand delivered, this is possible for a fee.* If you live locally and would like to hand collect your stationery from my studio, this can also be arranged. The cost associated with travel to hand collect your stationery is your responsibility and I do not cover travel costs to my studio.

*Within a 20 mile radius of my studio in North Yorkshire.